Shipping & Return Policy
Last Updated On 19th July, 2024
Shipping Policy
Shipping Method: We use third-party shipping services to deliver our products.
Shipping Costs: Shipping costs may vary based on your location and the shipping method chosen.
Order Processing Time: Orders will be processed within 72 working hours.
Delivery Time: The estimated delivery time is 7 to 15 working days from the date of dispatch.
Delivery Tracking: Once your order is dispatched, you will receive a tracking number to monitor your shipment. Please ensure that your delivery address is accurate to avoid any delivery issues.
Shipping Delays: We are not responsible for delays caused by the shipping carrier.
Return Policy
Damaged Products: If you receive a damaged product, please contact us within 24 hours of delivery.
To process your complaint, you must provide a video of the box opening as proof. We will provide store credit or an exchange for the damaged item. No cash refunds will be issued.
Complaint Submission: Any complaints must be submitted within 24 hours after delivery, along with the video proof of the box opening.
Eligibility: To be eligible for a return or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase.
If you have any questions or concerns about our shipping and return policy, please contact us at:
Email: hello@myquirkybox.com
Phone: +91 96479 62713
Thank you for shopping with My Quirky Box!
