Terms & Conditions
Last Updated On 19th July, 2024
Introduction
Welcome to My Quirky Box, operated by H & O Enterprises. By accessing our website at www.myquirkybox.com, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website.
Legal Information
Company Name: H & O Enterprises
Address: 4, 17/4F, Eternia, Badu Road, Madhyamgram, North Twenty Four Parganas, West Bengal, 700155
Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India.
Products and Services
My Quirky Box offers a variety of home and lifestyle products through our e-commerce platform. We strive to provide accurate descriptions and images of our products, but we do not guarantee that the colors, features, and details will be exactly as shown on your screen.
Order and Acceptance
Order Process: By placing an order on our website, you agree to provide accurate, current, and complete information. Once your order is placed, you will receive an acknowledgment email. This acknowledgment does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time.
Order Processing Time: Orders will be processed within 72 working hours.
Order Acceptance: Your order is deemed accepted when it has been dispatched and you receive a confirmation email. We reserve the right to cancel your order for any reason, including product unavailability or errors in pricing.
Pricing and Payment
Pricing: All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change our prices at any time without notice.
Payment: We accept various payment methods, including credit/debit cards and online payment gateways. By submitting your payment information, you authorize us to charge the applicable amount for your order.
Shipping and Delivery
Shipping: We use third-party shipping services to deliver our products. Shipping costs and delivery times may vary based on your location and the shipping method chosen. We are not responsible for delays caused by the shipping carrier.
Delivery Time: The estimated delivery time is 7 to 15 working days from the date of dispatch.
Delivery Tracking: Once your order is dispatched, you will receive a tracking number to monitor your shipment. Please ensure that your delivery address is accurate to avoid any delivery issues.
Returns and Exchanges
Damaged Products: If you receive a damaged product, please contact us within 24 hours of delivery. To process your complaint, you must provide a video of the box opening as proof. We will provide store credit or an exchange for the damaged item. No cash refunds will be issued.
Complaint Submission: Any complaints must be submitted within 24 hours after delivery, along with the video proof of the box opening.
Eligibility: To be eligible for a return or exchange, the product must be unused, in its original packaging, and accompanied by proof of purchase.
Limitation of Liability
H & O Enterprises shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our website or products. This includes but is not limited to, damages for loss of profits, data, or other intangible losses.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitutes your acceptance of the revised terms.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: hello@myquirkybox.com
Phone: +91 96479 62713
Address: 4, 17/4F, Eternia, Badu Road, Madhyamgram, North Twenty Four Parganas, West Bengal, 700155
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for shopping with My Quirky Box!
